Privacy Policy

Introduction

Wixbalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a consultation request form
• Contact us via email or phone
• Subscribe to our communications

This information may include your name, email address, phone number, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and consultation requests
• To provide educational information about nutrition calculation
• To improve our website and services
• To communicate with you about our services
• To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With service providers who assist us in operating our website (under strict confidentiality agreements)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Wixbalance
Jl. Raya Darmo No. 58
Surabaya 60241, Indonesia
Email: [email protected]
Phone: +62 31 567 2984